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Privacy Policy


THIS PRIVACY POLICY CONTAINS IMPORTANT INFORMATION ABOUT THE METHODS AND PURPOSES
OF PERSONAL DATA COLLECTION, PROCESSING AND STORAGE

Last revision date: November 16, 2020.

The Public Institution Žalgiris Basketball Center (Lith. Žalgirio Krepšinio Centras), enterprise number 302811111, hereinafter referred to as Žalgiris Basketball Center, and the Public Institution Football Club Kaunas Žalgiris (Lith. Futbolo Klubas Kauno Žalgiris), enterprise number 300054549, hereinafter referred to as FC Žalgiris Kaunas, hereinafter collectively referred to as We, values and protects the privacy of the data you have provided us with and/or received from us. This Privacy Policy, hereinafter referred to as the Policy, is intended to inform you about the ways in which we collect, process and store your personal data through our activities on the website at www.zalgiris.lt (hereinafter referred to as the Website), at Žalgiris Arena and/or via other ways.

The information presented in this Policy has been prepared pursuant to the General Data Protection Regulation of the European Union, the Law on Legal Protection of Personal Data of the Republic of Lithuania, the Law on Electronic Communication of the Republic of Lithuania and other related laws and instructions of supervisory authorities.

We retain the right to update and/or change this Policy at any time. The updated and/or changed Policy shall come into force as of its announcement on the Website, thus, we highly recommend you to regularly check the Policy noting the last revision date provided at the top of the Policy.

When submitting your personal data, you are informed that we will be collecting, storing, systemizing, using and processing them for the purposes set forth in this Policy and the laws applying the measures and procedures which are stipulated in this Policy and the laws. You have to make sure that your personal data are correct and right at the time of submission. We shall not be held liable for any losses and/or damages incurred by you or third parties as a result of inaccurate and/or wrong data submitted by you.

We shall store your personal data for no longer than required by the data processing purpose or indicated in the laws. Detailed information about the possible basis for data processing, its goals, the collected personal data and storage terms are presented below, i.e. in the Information about Personal Data Table.

  1. IS THIS POLICY INTENDED AND NECESSARY FOR ME?

This Policy contains important information and we highly recommend to read it carefully before taking any actions at our Website as it may result in us collecting, using and storing your personal data which may be used to determine your personal identity (hereinafter referred to as the Personal Data). Your Personal Data may become known to us or stored by us electronically or in other ways when you perform one or more of the following actions:

  • Visit our Website and carry out certain actions, such as fill out the inquiry form, contact our customer service department and/or staff, sign up for a newsletter
  • Place and order for goods and/or services available on our Website (e.g. purchase tickets to the games, seasonal passes, etc.)
  • Perform certain actions on social media, e.g. write a message, leave a review and/or a comment, etc.
  • Consent to receive direct marketing notifications
  • Take part in quizzes, games and promotion events
  • Submit a job application
  • Submit a review, request and/or complaint
  • Visit Žalgiris Arena, its territory and/or other pertaining facilities
  • Conclude an agreement with us, etc.
  1. WHO IS RESPONSIBLE FOR PROCESSING MY DATA?

As indicated in the data processing rules section of the Information about Personal Data Table belowyour data processor responsible for processing, using and storing the collected data is either of the following, respectively:

  • Public Institution Žalgiris Basketball Center
    Enterprise No. 302811111
    Headquarters: Karaliaus Mindaugo Pr. 50, Kaunas, Lithuania

or

  • Public Institution Football Club Kaunas Žalgiris, Enterprise No.300054549
    Headquarters: Karaliaus Mindaugo Pr. 50, Kaunas, Lithuania
  1. WHICH PERSONAL DATA CAN BE COLLECTED AND WHY?

With respect to personal data collection purposes, we can collect, use and store different Personal Data that might help us to determine your personal identity. Please find the Information about Personal Data Table below. This table explains the goals of colleting data, the type of information collected, for how long and on what basis the Personal Data are stored. Please carefully read this table containing information about your Personal Data.

  1. AM I REQUIRED TO PROVIDE YOU WITH MY PERSONAL DATA?

We collect your Personal Data for the purpose of quickly and properly reacting to your inquiries, requests, complaints and/or other actions made as our client and/or user and so that we can render high quality services to you. If you provide false information and/or fail to submit any information, we will not be able to render services to you or to reply to your inquiries, requests, complaints and/or other letters requiring any type of action from us. You must submit your data for the purposes indicated in the Information about Personal Data Table below (Article 2.4., 3.1, 4.1, 5.1, 5.2, 6.2, 3.7.1, etc. of the table) so that we can render our services to you.

When presenting your Personal Data, you will always receive a notification informing you that we will be collecting, storing, systematizing, using and processing your data only for the purposes and using the means and procedures described in this Policy and the applicable laws.

  1. FOR HOW LONG WILL MY PERSONAL DATA BE STORED?

We will store your Personal Data for no longer than stipulated in the personal data processing goals or set forth in the laws. Detailed information about the possible processing goals and personal data storage terms are presented in the Information about Personal Data Table below.

The Personal Data and/or information which is no longer needed or its storage term has expired are destroyed and/or irrevocably deleted.

We shall take all possible technical and administrative measures to ensure that the Personal Data are destroyed and/or deleted purposefully and fairly without breaching the terms laid out in the laws.

  1. DO YOU HAVE THE RIGHT TO FILM ME AND/OR TAKE PHOTOS OF ME DURING THE GAMES?

We have the right to take photos and film during the games. This means that you might have your photo taken and/or feature in our videos. Please note that we can use these photos or video files only for the purpose of public information when informing the society about ongoing and/or past sports events. We undertake to make sure that these photos do not breach your dignity and honor and to publish them only on our social media accounts and Website. For more information on the collection, processing and storage of the photos and videos of our events and/or other mass events, please refer to the Information about Personal Data Table below.

Please contact us by e-mail at privatumas@zalgiris.lt, if you wish for your photos uploaded on our social media accounts and/or Website to be anonymized.

Please be informed that the representatives of the mass media may publish your photos only if the applicable laws are adhered to. We do not control and shall not be held liable for the actions of the representatives of the mass media.

  1. HOW ARE MY PERSONAL DATA PROCESSED FOR THE PURPOSE OF DIRECT MARKETING?

We can send promotional notices, offers of goods and/or services, newsletters and other beneficial offers only if you are older than 14 years of age and have granted us this right when placing an order for such goods and/or services by completing the respective surveys and/or requests and giving your consent by ticking the respective box, giving a written consent or submitting your e-mail.

For the purpose of marketing, the collected Personal Data and its storage term are indicated in the Information about Personal Data Table below.

You have the right to revoke your consent to receive direct marketing services or other offers and news at any time. You can do this at any time by clicking the link provided at the bottom of the respective newsletter or by contacting us by e-mail at privatumas@zalgiris.lt.

  1. ARE MY PERSONAL DATA SAFE?

We process your Personal Data responsibly and safely, with respect to the Personal Data Processing Regulations approved by General Managers of the respective institution and technical and organizational measures intended to protect your Personal Data from any accidental or illegal deletion, damage, changes, loss, disclosure or other unlawful processing. We keep to the following main data processing principles:

  • We collect Personal Data only for lawful and defined purposes
  • We process Personal Data fairly and based on their primary purpose only
  • We store Personal Data no longer than required by the data processing goals and purposes
  • Only authorized employees are assigned Personal Data processing tasks
  • We use reasonable technical and administrative measures to process Personal Data
  • We disclose Personal Data to third parties only under legal basis
  • We notify the State Data Protection Inspectorate about any recorded or possible breach of Personal Data
  • We offer regular professional development courses to our employees on the topic of personal data processing
  1. WHO HAS THE RIGHT TO VIEW MY PERSONAL DATA?

We transfer your data to the recipients listed in the Information about Personal Data Table below (Section: Data recipients).

We have the right to disclose your Personal Data with the goal to protect our rights and interests and/or to present the information requested by the court, law enforcement institutions and state enterprises in so far as it is set forth in the laws. We can also disclose your Personal Data to other companies/institutions for the purpose of service provision and/or fulfilment of contractual obligations in so far as it is required to render the respective services, e.g. IT system administration, accounting, audit.

  1. CAN YOU DISCLOSE MY PERSONAL DATA OUTSIDE THE EUROPEAN UNION?

ActiveCampaign LLC is a US company that renders direct marketing and customer relationship management (CRM) services to us. For this purpose, the supply this company with the following information: client’s first name, family name, address, phone number, e-mail, purchase history, information about the represented organization, IP address, user behavior, cookie information and data given in the performance review form completed by the client. The safety of your Personal Data is ensured according to the standard data protection rules approved by the European Commission and set forth in Clause c of Paragraph 2 of Article 46 of the GDPR. You can view these terms and conditions here: https://www.activecampaign.com/legal/scc.

  1. CAN OTHER COMPANIES COLLECT MY PERSONAL DATA?

The Website may contain ads from third parties (other companies) and/or links to other websites. Third parties are directly liable for the content of the advertisement and must ensure that it complies with all the applicable laws and legal norms. We are not liable for the content of the third-party websites or their privacy policies. If you follow a link to other websites from our Website, we highly recommend reading the privacy policy of the respective website before taking any further actions.

We have the right to hold various competitions, quizzes and promotions and to promote similar events held by other organizations, companies and/or natural persons. Your Personal Data may be collected during such events. We are not liable for the personal data collection, processing and storage measures used by third parties. We highly recommend to view the available information about the respective competition, quiz or promotion you intend to participate in and its privacy policy before taking any further actions.

  1. WHICH SOCIAL MEDIA DO WE USE?

The information you provide us with by using the social media (including but not limited to clicking LikeFollow, etc.) is controlled by the respective social media manager.

We have and administer the social media accounts listed below. We highly recommend that you read the privacy policies of these third parties and contact their managers directly if you have any questions regarding their personal data processing:

Facebook (Privacy Policy can be found here: https://www.facebook.com/policy.php)
Instagram (Privacy Policy can be found here: https://help.instagram.com/402411646841720)
YouTube (Privacy Policy can be found here: https://www.youtube.com/yt/about/policies/#community-guidelines)
Twitter (Privacy Policy can be found here: https://twitter.com/en/privacy)
LinkedIn (Privacy Policy can be found here: https://www.linkedin.com/legal/privacy-policy)

  1. WHAT ARE MY RIGHTS RELATED TO PERSONAL DATA PROCESSING?

If we process your Personal Data for the purposes set forth in this Policy or you believe that we are doing so, you have the following rights:

The right to be informed about your personal data processing
The right of access to your personal data and how they are processed
The right to rectification, i.e. to request for the data to be corrected or, with respect to the personal data processing goals, to supplement incomplete data
The right to erasure and to be forgotten, i.e. to destroy your data or to suspend data processing
The right to restrict processing, i.e. to request that we restrict your personal data processing in case of a legal basis
The right to data portability, i.e. to transfer data
The right to object to personal data processing and to revoke your consent to process your personal data at any time.

If you wish to exert your rights, you must first complete this form or contact us in writing (using the contact details below) and indicate the rights you wish to make use of. We are obligated to reply within the term and according to the procedure set forth in this Policy.

  1. HOW CAN YOU CONTACT US?

To exert your rights, submit requests, complaints or claims, you must contact us in writing using one of the methods listed below:

Addressing our Data Protection Officer by e-mail at privatumas@zalgiris.lt.

By regular mail at: Karaliaus Mindaugo Pr. 50, Kaunas, Lithuania.

We are obligated to reply to your written requests, complaints or claims in writing within the term stipulated by the laws but no later than 1 (one) month from receiving the respective letter. In certain cases, this term might be extended for 2 (two) months, with respect to the complexity of the request and the number of inquiries at the given time.

Please be informed that if you do not provide your contact data or if such data is false and/or changes, we will be unable to contact you and reply to you request, inquiry or complaint.

If we fail to supply you with the requested information or you have reasonable claims regarding Personal Data processing, you have the right to address the State Data Protection Inspectorate and file a substantiated claim to the following address: L. Sapiegos St. 17, Vilnius, Lithuania; or by e-mail at ada@ada.lt.

TABLE SUMMARIZING THE MAIN INFORMATION ABOUT PERSONAL DATA

This table has clear separate categories for your convenience and presents detailed information about how we collect, process and store your Personal Data.

  1. OUR GOAL IS TO ENSURE YOUR SAFETY AS WELL AS THE SAFETY OF OUR GUESTS AND OUR PROPERTY
No. When are the data processed? Data controller Personal data processing goal Processed personal data Personal data storage term Legal basis Data recipients
1.1. You have entered Žalgiris Arena according to the preapproved visitor list Žalgiris Basketball Center Management of visitor access First name, family name, represented organization, event, event date, signature 30 calendar days from the visit day Agreement, Clause b of Paragraph 1 of Article 6 of the GDPR

Ekskomisarų Biuras UAB

Kauno Arena UAB

1.2. You have entered Žalgiris Arena through the security post Žalgiris Basketball Center Management of visitor/ guest/ employee/ partner/ other persons access First name, family name, signature, date Up to 60 calendar days from the visit day Legal interest (Clause f of Paragraph 1 of Article 6 of the GDPR) to ensure yours and our safety

Ekskomisarų Biuras UAB

Kauno Arena UAB

1.3. You have visited the premises at Naglio St. 4A which are under video surveillance Žalgiris Basketball Center Ensuring the safety of the territory, the facilities and people Image, visit/ stay location, behavior, personal belongings, time and date Up to 60 calendar days, except in cases of a reason to believe that a transgression, work ethic violation, crime or other illegal action has occurred (until the end of the respective investigation and/or closing of the case). Legal interest (Clause f of Paragraph 1 of Article 6 of the GDPR) to ensure yours and our safety Kauno Arena UAB
1.4. You have watched a basketball or football match and you or another spectator in your section is suspected to have COVID-19

Žalgiris Basketball Center (when the game is held by this institution)

or

FC Žalgiris Kaunas (when the game is held by this institution)

Public health and safety and prevention of COVID-19 Information about COVID-19 infection; first name, family name, phone number, seat number 21 calendar days from the match date

Legal interest in terms of public health (Clause i of Paragraph 2 of Article 9 of the GDPR)

Legal obligation to Žalgiris Basketball Center (Clause c of Paragraph 1 of Article 6 of the GDPR) (other than health data)

National Public Health Center

 

  1. WE HOLD EVENTS THAT YOU TAKE PART IN
No. When are the data processed? Data controller Personal data processing goal Processed personal data Personal data storage term Legal basis Data recipients
2.1. You have participated in games, promotional events or quizzes (in social media and/or at the location of our events)

Žalgiris Basketball Center (when the event is held by this institution)

or

FC Žalgiris Kaunas (when the event is held by this institution)

Entertainment event management and administration First name, family name, entry comments, entry sharing, information about Likes and Follows in the social media account, information about reactions to entries, photos, messages, time of receiving messages, message content, message annexes, reply to the message, time of reply to the message, information about participation in events, information about evaluation, photos or video files, if intended for the competition as a requirement for participation 1 year after the announcement of the winner Consent (Clause a of Paragraph 1 of Article 6 of the GDPR) Event and other activity holders
2.2. You have taken actions on our social media (Facebook, Instagram, YouTube, Twitter, LinkedIn)

Žalgiris Basketball Center (in social media accounts of this institution)

or

FC Žalgiris Kaunas (in social media accounts of this institution)

 

 

Personal social media account management User name, entry comments, entry sharing, information about Likes and Follows, information about reactions to entries, photos, messages, time of receiving messages, message content, message annexes, reply to the message, time of reply to the message, information about participation in events, information about evaluation, and all other information submitted by the Data Subject

The social media manager shall set the data storage terms. We recommend reading the privacy policy of the respective social media.

We regularly review and/or remove irrelevant entries in social media accounts every 6-12 months.

Consent (Clause a of Paragraph 1 of Article 6 of the GDPR)

Facebook Inc.,

Google Inc.,

Twitter Inc.,

LinkedIn Inc.

2.3. You have had your photos taken and/or have been filmed during an event and this material has been announced publicly

Žalgiris Basketball Center (in cases of events held by this institution)

or

FC Žalgiris Kaunas (in cases of events held by this institution)

Public information Image seen in the photo, image and/or audio recording in a video file, event, event date 5 years from the date of publication

Legal interest (Clause f of Paragraph 1 of Article 6 of the GDPR) to record and use the images from events for representational purpose.

Consent (when posing for photos) (Clause a of Paragraph 1 of Article 6 of the GDPR)

Photographers

Facebook Inc.,

Google Inc.,

Twitter Inc., LinkedIn Inc.

 

Baltnetos Komunikacijos UAB

 

Interneto Vizija UAB

 

NFQ Technologies UAB

 

 

2.4. You are the school ambassador in the Žalgiris in Your School project

Žalgiris Basketball Center

 

Maintaining contact with you as a Žalgiris ambassador and submitting information about the project.

 

For the members of the school community to be able to contact you regarding participation in the project

First name and contact details submitted by you (e-mail or Facebook account)

 

If you are a minor and we would like to make sure that you have the permission of your parents to be the Žalgiris ambassador: first name, family name and contact details of one of your parents (guardians)

If you are of lawful age and give your full consent, you will also submit your last name and photo

1 year Consent (Clause a of Paragraph 1 of Article 6 of the GDPR)

Baltnetos Komunikacijos UAB

 

Interneto Vizija UAB

 

NFQ Technologies UAB

 

2.5. You have taken part in our friendly tournaments (e.g. 3X3, Euroleague U18, etc.)

Žalgiris Basketball Center

 

Registering you in the tournament

 

Ensuring your participation in the tournament: providing medical aid, accommodation, etc.

 

 

First name, family name, date of birth, represented team, phone number, e-mail, t-shirt size.

 

30 calendar days from the end of the tournament Legal interest (Clause f of Paragraph 1 of Article 6 of the GDPR)

Kauno Arena UAB

 

Tournament holders

2.6. When participating in a One Team project Zalgiris Basketball Center

To be able to include you into the participants’ list and ensure the administration of the project.

Promoting public information.

Name, surname, birthdate, phone number, e-mail, image or likeness in photographs and/or audio or video material. 3 years after the end of the project.

Legal interest (Clause f of Paragraph 1 of Article 6 of the GDPR)

Consent (Clause a of Paragraph 1 of Article 6 of the GDPR)

Kauno Arena UAB;

Education Exchanges Support Foundation;

Euroleague Basketball;

Special Olympics Lithuania;

Special Olympics Kaunas;

Kazlu Ruda Saule school;

Kaunas Construction and Service Training Center;

Special Olympics international.

  1. WE SELL YOU GOODS OR RENDER SERVICES
No. When are the data processed? Data controller Personal data processing goal Processed personal data Personal data storage term Legal basis Data recipients
3.1. You have purchased goods and/or services from us

Žalgiris Basketball Center (when goods/ services are provided by this institution)

or

FC Žalgiris Kaunas (when goods/ services provided by this institution)

Sale and management of goods and/or services First name and family name, e-mail, phone number, account number, paid amount, goods/services, purchase history, health data (if tickets for the disabled are purchased and/or staff assistance is requested) 3 years from the last purchase Agreement (Clause b of Paragraph 1 of Article 6 of the GDPR)

Koobin S.S.L.

ChatMarketing UAB, ManyChat Inc. (in cases when you have contacted us regarding goods/ services via the Facebook account of Žalgiris Basketball Center

  1. WE PROVIDE YOU WITH THE INFORMATION ABOUT OUR SERVICES OR OFFER OUR SERVICES
No. When are the data processed? Data controller Personal data processing goal Processed personal data Personal data storage term Legal basis Data recipients
4.1. You have submitted an inquiry, request or complaint in writing and/or by phone

Žalgiris Basketball Center (when you contact this institution)

or

FC Žalgiris Kaunas (when you contact this institution)

Analyzing your inquiries, requests and complaints First name and family name, e-mail, phone number, address, inquiry, request or complaint, information related to the submitted inquiry, request or complaint 1 year from submission date Consent (Clause a of Paragraph 1 of Article 6 of the GDPR) Kauno Arena UAB
4.2. You have consented to receiving direct marketing noticed and/or newsletters

Žalgiris Basketball Center (when you gave your consent to this institution)

or

FC Žalgiris Kaunas (when you gave your consent to this institution)

Making direct marketing offers to the Data Subject First name and family name, e-mail, information on whether or not the e-mail was opened, the links that were clicked and other statistical data 3 years from the consent date

Consent (Clause a of Paragraph 1 of Article 6 of the GDPR)

Paragraph 1 of Article 69 of the Law on Electronic Communication of the Republic of Lithuania

MailerLite UAB

ActiveCampaign LLC.

  1. YOU FILE A JOB APPLICATION
No. When are the data processed? Data controller Personal data processing goal Processed personal data Personal data storage term Legal basis Data recipients
5.1. You have provided us with the job applicant’s form (CV) for an announced opening

Žalgiris Basketball Center (when you have applied for a position in this institution)

or

FC Žalgiris Kaunas (when you have applied for a position in this institution)

Employment First name and family name, date of birth, address, phone number, e-mail, workplace, education, position applied for, date of CV receipt, personal qualities, work experience, last workplace, work experience in years in the workplace, former position, other work experience, language skills, reading, writing and understanding skill levels, computer literacy, other information and reasoning, desired salary and/or other information supplied in the job application or job interview 6 months after the end of the selection process

Agreement (Clause b of Paragraph 1 of Article 6 of the GDPR)

 

Kauno Arena UAB
5.2. You have sent us your Curriculum Vitae (CV) without a publicly announced job opening

Žalgiris Basketball Center (when you have applied for a position in this institution)

or

FC Žalgiris Kaunas (when you have applied for a position in this institution)

Data management First name and family name, date of birth, address, phone number, e-mail, workplace, education, position applied for, date of CV receipt, personal qualities, work experience, last workplace, work experience in years in the workplace, former position, other work experience, language skills, reading, writing and understanding skill levels, computer literacy, other information and reasoning, desired salary and/or other information supplied in the job application or job interview 30 calendar days from receiving the Curriculum Vitae (CV)

Consent (Clause a of Paragraph 1 of Article 6 of the GDPR)

 

Kauno Arena UAB
  1. YOU HAVE VISITED ŽALGIRIS WEBSITE OR ARE USING OUR MOBILE APP
No. When are the data processed? Data controller Personal data processing goal Processed personal data Personal data storage term Legal basis Data recipients
6.1. You have visited Žalgiris website or are using our mobile app Žalgiris Basketball Center Website management Device information (ID), IP address, sign-in time, location data (if you consent), information of the consent to use cookies Depends on the chosen or not chosen cookies (please see the cookie policy for more information)

Consent (Clause a of Paragraph 1 of Article 6 of the GDPR)

Agreement (when using the app according to its terms and conditions) (Clause b of Paragraph 1 of Article 6 of the GDPR)

Baltnetos Komunikacijos UAB

Interneto Vizija UAB

NFQ Technologies UAB

Provider of the mobile app management services

6.2. You have registered for the Find a Friend section of the Žalgiris mobile app Žalgiris Basketball Center Contacting other app users Photo, name, e-mail, date of birth, sex, city, brief description, Facebook account data

30 calendar days after the removal of the app

The data are deleted within 24 hours of deleting your account.

Consent (Clause a of Paragraph 1 of Article 6 of the GDPR)

 

Provider of the mobile app management services
  1. YOU ARE A REPRESENTATIVE OF OUR PARTNER ORGANIZATION
No. When are the data processed? Data controller Personal data processing goal Processed personal data Personal data storage term Legal basis Data recipients
7.1. You are a product supplier/ service provider of Žalgiris, our business partner or contact person of the represented company

Žalgiris Basketball Center (if you have a contract with this institution)

FC Žalgiris Kaunas (if you have a contract with this institution)

Business relationship management Information submitted when concluding the agreement, including such contact information as fist name, family name, e-mail, phone number, address, business card, data of other parties; also, information about marketing choices and newsletters 10 years from the last purchase/ placement of purchase order for services Agreement (Clause b of Paragraph 1 of Article 6 of the GDPR)

End of the Privacy Policy.

CONTACTS

Žalgiris arena ticket office

Žalgiris tickets: +370 616 44448
Waiting for your calls I-V: 8.00 - 17.00 val.

Žalgirio arena ticket office is closed at the moment.
Sorry for inconvenience. 

Žalgiris Kaunas administration

VšĮ „Žalgirio krepšinio centras“

(I-V: 8.00 - 17.00 val.)

Žalgiris tickets: +370 616 44448 

Žalgiris Kaunas home arena

Do you have any questions? Contact us
VšĮ „Žalgirio krepšinio centras“
Karaliaus Mindaugo pr. 50 LT-44334 Kaunas
Email: bilietai@zalgiris.lt

Have questions? Write to us

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